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arvato digital services achieves Microsoft Gold Partner status
At the beginning of 2008, arvato digital services achieved the highest certification level in the Microsoft Partner Program and was named a Microsoft Gold Partner. This distinction strengthens arvato digital services’ close business relationship with Microsoft and serves as proof of its high level of competence in developing solutions with Microsoft technologies.
arvato digital services was certified as a Microsoft Gold Partner because its broad expertise in developing and implementing e-commerce solutions. As a provider of global supply chain solutions, arvato digital services has developed a number of system solutions in the past few years—for example, B2B & B2C online shops, direct marketing platforms, and digital distribution solutions and portals—and in so doing has continually expanded its range of services. arvato includes system solutions in its overall portfolio of services and can therefore offer customers a complete solution that covers development and hosting of online shops, logistics and financial services, and customer service and after-sales services.
Successfully implemented e-commerce solutions of arvato digital services:
Microsoft Zune Webshop:
Microsoft Zune players and accessories have been available online since the debut of Zune Webshops in the US in November 2007 and in Canada in June 2008. When a player is purchased, a unique feature of the shop is the option to customize the reverse side with personally chosen lettering or an engraved design by international artists. (www.zuneoriginals.com, www.zuneoriginals.ca).
Each Zune Shop is custom-designed to meet the requirements of its respective region in regard to product portfolio, language and currency. Flash animations offer customers an ultramodern shopping experience. Moreover, each Zune Shop has a wide range of options for tracking and analyzing the activities at the shop.
arvato digital services developed the Online Shop System for Zune and is responsible not only for operating it, but also for settling all transactions.
Microsoft Store:
Microsoft Store, which debuted in June 2008, offers a combination of electronic and physical software for sale (recovery media). Through this store, the customer has an opportunity to directly download Microsoft software products. As an option, it is also possible to receive back-up copies of each software product downloaded. Thus, Microsoft Store offers customers a secure platform for discovering, purchasing, and then directly downloading Microsoft software. So far, the Microsoft Shop is available to the German and British markets (www.microsoftstore.de, www.microsoftstore.co.uk) and offers a selection of products specific to each country.
The shopping solution developed by arvato digital services is based on the Microsoft Commerce Server 2007 technology and offers flexible adjustments for extending the product portfolio and for expanding into additional countries (a development planned for calendar year 2008).
The design and content of Microsoft Stores will be custom-tailored to the issues and requirements of the various countries. In addition, the web shop has a sophisticated content management system and fully integrated license management.
As the service provider, arvato digital services handles not only the development and maintenance of the shops, but also IT, finances, logistics, freight and customer management, thereby offering Microsoft a complete e-commerce solution along the entire supply chain.
