Supply Chain Solutions » Customer Care & Call Center » After Sales Support
 
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After Sales Support

Adequate after sales support is a key figure for follow-up purchases and high customer loyalty. Our specially trained staff provides you with an excellent 24-hour service, so that higher customer satisfaction is generated. Our service includes:

  • Customer support
  • Operational backup
  • Complaint management
  • Warranty or post-warranty support (including cost estimation)
  • Returns of Material Authorization (RMA) management
  • Loyalty programs