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07-22-2008

arvato digital services Canada celebrates it's 5th anniversary

By: Silke Beckmann

Kitchener, Canada, July 22, 2008 -- The colleagues of Arvato Digital Services in Kitchener, Canada, have good reason to celebrate the company's fifth anniversary. "We started with 150 employees in 2003, and now, five years later, we have 1,300 people on our team," said Silke Beckmann, Vice President Customer Services of Arvato Digital Services North America. According to the Ministry of Business Development and Trade in Ontario, Arvato Digital Services Canada is among the region's top 30 companies.

Arvato Digital Services Canada is in charge of its clients' customer service. Among them are companies that are listed on the "Fortune 500," which the U.S. magazine "Fortune" publishes each year. The highly specialized and quality oriented call center in Kitchener is especially active in the tourism, banking, IT and high-tech sectors, and it is highly successful: Arvato Digital Services Canada has received two awards from Microsoft for its consistently good performance.

Beckmann is pleased: "We have gained expert status in that field. Thanks to our global footprint and the fact that we are connected with all of our other call centers worldwide, we are well positioned in a high competitive market." Canada connects the markets in India, Argentina, Germany, and Mexico as a hub in North America. Integrated into a global network, Arvato Digital Services can excellently meet the expectations of its globally operating clients.
"Today, we are celebrating our 5th anniversary in Kitchener along with our customers and business partners. We are proud of our success and are looking forward to a bright future with even more calls for Arvato Digital Services," commented Axel Kruse, CEO Arvato Digital Services North America.